All indications point toward an IoT revolution by 2025. According to Juniper Research, it is predicted that transactions on personal devices will increase by more than 400 billion in the next five years. Total transaction value from personal devices will likely double to $12 trillion.
The dreaded chargeback. You’ve just come off a successful holiday season and the chargebacks start rolling in. There are going to be chargebacks because of unavoidable issues – customer service, shipping or merchandise issues. There are also chargebacks because the customer receives a product that just isn’t up to their standards. So honestly, you can’t avoid all chargebacks. But then there are fraudulent chargebacks, the ones where a consumer sees a charge on their credit card that they didn’t authorize, that you CAN do something about.
Nothing gives a merchant the post-holiday blues quite like chargebacks. Consumers can dispute potentially fraudulent or unauthorized charges on their credit cards any time of year, but you will likely notice a higher volume of chargebacks during the busy holiday shopping season.
In addition to loss of revenue, the greatest pain point of chargebacks is the damage they can cause to a merchant’s credit reputation. Too many chargebacks send red flags to financial institutions—not a good way to start the New Year.