Who is CardinalCommerce?

Founded in 1999, Mike and Tim joined together and brought Chandra on, and these three guys set sail with their good ideas, charm and a checkbook. Cardinal has grown to become a global leader in enabling authenticated payments, secure transactions and alternative payment brands.

Our products are used globally: across 6 continents (Africa, Asia, Australia, Europe, North America and South America), in more than 200 countries and in more than 180 different currencies. However, this growth has never stopped us from staying focused on the single, most important thing – taking care of our Customers. We do this by providing 24/7 customer service and support from our very own in-house staff located in Cleveland, Ohio.

We partner with a variety of payment brands, processors, shopping carts, gateways and order management systems to provide an array of options for our Customers to choose from. Each partner provides unique service opportunities for our Customers so that they are able to choose which platform fits their needs the best. Additionally, we continue to provide safe, secure solutions for the eCommerce and mCommerce industries.

Cardinal is consistently focused on providing safe and secure solutions to our Customers. We are an innovative company that is always looking for ways to FutureProof™ our Customers’ business. If you are interested in learning how Cardinal can help improve your business, reach out to us. We are ready to help.

Hear CEO Mike Keresman tell the Cardinal Story below.

Cardinal Video


Where in the World?

It might sound hokey, but we love what we do and we love where we live. As a global company, we could have selected anywhere in the world to set up our headquarters. But we didn’t just pick anywhere. We chose to be headquartered in Cleveland, Ohio, because we are Clevelanders. We wanted to do something in our hometown.

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Our Team

Cleveland attracts talented individuals, expanding corporations and international thought-leaders across a wide array of industries. Cleveland, Ohio is not a city of the past, but a growing metropolis of the future. We at CardinalCommerce enjoy being a part of that boom.

The Cardinal Team

What we do

Cardinal offers unparalleled flexibility in authentication with a configurable rules engine on our Centinel Platform. This is displayed through our Payments Ecosystem below.

This approach, driven by years of experience and feedback from both merchants and financial institutions, enables our Customers to choose which transactions to authenticate based on a set of filters that control fraud and maximize sales.

Industry Pioneers

  • Mike
  • "When I was young, I dreamed I worked for an important company in Cleveland named Cardinal. That dream came true. Bringing some really smart people together at Cardinal, we came up with ideas that no one else had thought of, and received patents for our authentication and tokenization technology development. In just 15 years we have grown into a successful business, processing billions of transactions securely. This is a testament to our commitment to our Customers and our dedication FutureProofing the payments industry."  
    Hear CEO Mike Keresman tell the Cardinal Story below.

    Cardinal Video
    Michael A. Keresman, III
    Founder, Chairman, CEO, President and Chief Customer Advocate
  • "When Cardinal was started, we were one of the first companies involved in providing safe and secure eCommerce transactions. We have been recognized as authorities in the remote payments space, due to our dedicated and knowledgeable team. As a result of this, we are often invited to speak at industry events and meet and collaborate with many of our industry peers. Today, we are the leaders in protecting our Customers’ businesses. It’s a satisfying feeling. One I knew we would always achieve."
    Tim Sherwin
    Co-Founder, Executive Vice President
  • Chandra
  • "Cardinal anticipated challenges in the card-not-present industry, and built our technology with this flexibility in mind. The products and services we offer our Customers evolve with the payment industry. With EMV rolling out in the US, the rise of tokenization and multi-factor authentication methods, our platforms are positioned to deliver the benefits of these advancements to our Customers."
    Chandra Balasubramanian
    Co-Founder, Executive Vice President, Chief Technology Officer

Cardinal's Early Contributors

Cardinal would like to recognize the employees who have been with us since the very early years, and have worked in many technology, product development and Customer-facing roles to make CardinalCommerce who we are today.

In the early days, each of these employees did a little of everything … and a lot of amazing and visionary work. They are still with us today, and their passion and experience, combined with the rest of the staff, keeps Cardinal innovating as a global leader and pioneer.

We salute them!

List of Contributors
Jaime Howard Chris Baird Andrew Heiss Mary Ballard Matt
Renee Galinac Adam Ratica Phil Romano John Schick Maggie O'Neil Eric Neumore Eric Goodman Ryan Hopkins

Don't Take Our Word for It

Cardinal's Consumer Authentication service is so much more than an MPI. As a large enterprise merchant, we have seen how complex the payments ecosystem can be and how problems can arise if you aren't an industry expert. Cardinal has done an excellent job solving our problems and helping us manage our updated Consumer Authentication program.
Connecting with CardinalCommerce's Centinel has been a huge success for Boscovs.com. Incorporating consumer authentication into our online store has increased sales, greatly reduced chargebacks, and has reduced our overall costs with savings in our interchange fees. Our partnership with the Cardinal team fits perfectly with our corporate values: Cardinal's focus is always the customer, like Boscov's, and they are part of the Boscov's family.
I've been in business since 1993. I have never had such a great experience with any other commerce company than what I've found with Cardinal. Their product is fantastic, but what I love most about them is their customer service, extreme attention to detail and follow-up. If you are going to be successful in the online merchant world, you will need Cardinal on your side.
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Each partner provides unique service opportunities for our Customers so that they are able to choose which platform fits their needs the best

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CardinalCommerceThe CardinalCommerce Story


Internet Milestones


1999: CardinalCommerce

Cardinal is founded, April 1, 1999

First patents filed

Internet Milestones

1999: Craigslist

Craig Newmark founded Craigslist


2000: CardinalCommerce

Launch of eDiscreet, an alternative payment brand

2000: Dell

Top worldwide computer systems provider dell.com's online sales hit $40 million a day.


2001: Wikipedia

Wikipedia launched.


2003: Amazon

Amazon.com posted first yearly profit


2004: CardinalCommerce

First patents granted (UK, Switzerland and Germany) for Secure and Efficient Payment Processing System


2005: CardinalCommerce

First partner contract with First Data

September:  Granted patent in South Africa for Universal Merchant Platform for Payment Authentication

2005: YouTube

YouTube.com launched


2006: CardinalCommerce

First patents granted in the US for Universal Merchant Platform for Payment Authentication, and for Centralized Identity Authentication for Electronic Communication Networks

2006: Twitter

First tweet was sent out by Jack Dorsey, who founded Twitter -- "just setting up my twttr".


2007: Apple iTunes

Apple surpassed one billion iTunes downloads


2008: CardinalCommerce

Launched 2IDentiFI, our authentication platform for Financial Institutions

Granted patent in South Africa for System and Method for Conversion Between Internet and Non-Internet Based Transactions

2008: Google

Google's crawler reached 1 trillion pages

Bitcoin: A hotly debated topic that is designed to transfer value over the internet instead of information


2009: CardinalCommerce

Quarter 1: Granted patent in South Africa for Method and/or System for Extending Payment System Architectures and/or Legacy Order Processing Systems to Mobile Commerce Applications via Text Messaging

Quarter 4: Granted 2 US patents

Started doing business with PayPal

2009: Facebook

Facebook over took MySpace to become the internet's largest social network

2009: Zappos

Zappos.com acquired by Amazon.com for $928 million


2010: CardinalCommerce

Granted 3 US patents

2010: Mobile

US mobile commerce tops $3 billion


2011: CardinalCommerce

Quarter 1: Granted 2 US patents

August: Granted 1 US patent and 1 international patent

December: Granted 5 international patents

2011: LinkedIn

LinkedIn reaches 100M users


2012: CardinalCommerce

Quarter 1: Granted 1 US patent and 2 international patents

May: Granted 2 US patents

August: Launched CustomerConnect, a new addition to Cardinal MAX for mobile marketing and commerce

September: Granted Australian patent for System and Method for Conversion Between Internet and Non-Internet Based Transactions

October: Cardinal launched our rules-based Consumer Authentication solution

December: Cardinal received an investment from Primus Capital Funds

2012: eCommerce

US eCommerce and online retail holiday sales reached $33.8 billion, up 13 percent


2013: CardinalCommerce

March: Awarded MRC METAward for Cardinal Consumer Authentication

Quarter 2: Granted 2 international patents

Quarter 3: Granted 2 international patents

Quarter 4: Granted 1 international patent

Cardinal launched the Universal Wallet API, to give merchants choice in adding digital wallets as payment options


2014: CardinalCommerce

February: Cardinal granted 3 new US patents for Secure and Efficient Payment Processing System; and for Universal Merchant Platform for Payment Authentication

2014: India eCommerce

India's e-commerce industry grew more than 30% from a year earlier to $12.6 billion in 2013


2015: CardinalCommerce

April: Cardinal joins EMVCo

Auth Bridge launched; works hand in hand with CCA and helps PSPs navigate the complex authentication landscape

December: Cardinal increased transaction volume by 40% for Black Friday sales

2015: eCommerce

August: PayPal accepts POS readers at your store today

August: MasterPass launches SelfiePay Biometrics pilot

August: Javelin publishes False Positives case study - a $118 billion problem in the industry

October: EMV liability shift, the deadline in the US

December: Holiday shopping transactions break record!


2016: CardinalCommerce

May: Cardinal wins first-of-its kind CNP Customer Choice Award for best Identity Verification and Authentication

September: Cardinal expands patents in Japan and U.S.

Alice decision helps wave the tension with tech and fin-tech securing patents