Risk Response Authentication

Included with Consumer Authentication, the Risk Response Authentication feature allows the Financial Institution to determine the risk of individual transactions, using sophisticated risk models built around the Financial Institution’s needs.

With Risk Response Authentication, Financial Institution can decide on the right level of authentication for each transaction:

  • No authentication required: for example, transactions below a certain dollar amount
  • Silent authentication: Cardinal looks at customer behavior indicators, geo-location indicators, transaction attributes and defined whitelists and blacklists to develop a risk profile and to manage authentication without Customer engagement
  • Soft authentication: when a risk profile indicates additional authentication is needed, the Issuer can define an action, such as asking the Customer to answer Personal Security Challenge Questions
  • Medium authentication: when a risk profile indicates more robust authentication is needed, the Issuer can define an action; for example, to have a one-time password sent to the consumer’s mobile device via SMS or Cardinal’s OTP (one-time password) mobile app
  • Strong authentication: when the risk profile indicates that very strong authentication is needed, the Issuer can define an action; for example, sending the customer an SMS message asking for confirmation that they are initiating that transaction, requesting a return reply of “yes” or “no”

To learn more about Risk Response Authentication, contact a Cardinal Representative today.